General Terms and Conditions
Article 1 - Definitions
In these conditions, the following terms are understood to mean:
Entrepreneur: the natural or legal person who offers products and/or services to consumers at a distance;
Consumer: the natural person who does not act in the exercise of a profession or business and enters into a distance contract with the entrepreneur;
Article 2 - Identity of the entrepreneur
Hebris
Schildersstraat 24, 5251 MA Vlijmen, The Netherlands
info@hebris.nl
+31 (0)6 30 39 04 28
Article 3 - Applicability
These general terms and conditions apply to every offer from the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.
Article 4 - The offer
If an offer has a limited duration or is made under conditions, this is explicitly stated in the offer.
Article 5 - The agreement
The agreement is concluded at the moment of acceptance by the consumer of the offer and compliance with the conditions set therein.
Article 6 - Right of withdrawal
When purchasing products, the consumer has the option to dissolve the contract without giving reasons for 14 days. This reflection period starts on the day after receipt of the product by the consumer or a representative designated in advance by the consumer and made known to the entrepreneur.
Article 7 - Costs in case of withdrawal
If the consumer makes use of his right of withdrawal, at most the costs of return will be for his account.
Article 8 - Exclusion of right of withdrawal
The entrepreneur excludes the right of withdrawal for products that are personalized, such as prints on clothing, stringing in rackets, etc.
Article 9 - The price
During the period of validity stated in the offer, the prices of the offered products and/or services are not increased, except for price changes as a result of changes in VAT rates.
Article 10 - Conformity and Warranty
The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability.
Article 11 - Delivery and execution
The entrepreneur will take the greatest possible care when receiving and executing orders for products and when assessing applications for the provision of services.
Article 12 - Payment
Unless otherwise agreed, the amounts owed by the consumer must be paid before delivery of the goods.
Article 13 - Complaints procedure
For complaints, you can contact us via the usual routes. The entrepreneur takes every message seriously and personally.
Article 14 - Disputes
Only Dutch law applies to agreements between the entrepreneur and the consumer to which these general terms and conditions apply.